Anthony CM5

1. What is a system? Use DSRP to answer this question. What is a part? What is a whole? How can you apply it in health care administration?
   1. System – a set of things working together as parts of a mechanism or an interconnecting network. Part – a piece or segment of something such as an object, activity, or period of time, which combined with other pieces makes up the whole. Whole – a thing that is complete in itself. You can look at the Healthcare system as a systems. Taking into account the Insurers, Providers and Patients. These are the different parts that work interdependent of each other. When looking at the healthcare system as a whole and as a big ecosystem or entity then you will know that once part is affected, that that will in turn effect the whole.

 

1. What is Measure in DMAIC? How can you apply it in Healthcare Administration?
   1. It is the process to determine its current performance and quantify the problem. This includes validating the measurement system and establishing a baseline process capability. With anything being measured, this can help you determine how well a system is performing. The healthcare system is, in fact, just a system. DMAIC can be used to determine where the problems lie in the system so they can be corrected and better the system.

 

3. What are three common myths or misconceptions about innovation?
   1. Innovation is Good, There’s a formula, and Innovation Is Linear.

 

4. What is complexity? What is a complex system? Provide examples of a complex system.

Complexity – the state or quality of being intricate or complicated. Complex System – arrangements of interacting, interdependent parts that produce emergent behavior–that is collective behavior that cannot be predicted based on behavior of individual parts. Examples are Earth’s global climate, organisms, and the human brain.

 

1. How are complexity and feedback related? What is a reinforcing feedback loop vs a balancing feedback loop?
   1. Dynamic Complexity arises from the operation of feedback loops. Reinforcing feedback loop amplify or intensify whatever is happening in the system where as balancing feedback loop counteracts or oppose whatever is happening in the system.

 

6. What does organizational learning mean? How can organizations promote this?
   1. Organizational Learning is a multilevel phenomenon. It is the process of collective education in an organization that has the capacity to impact an organization’s operations, performance and outcomes. Organizations can promote this with in their culture, policies and routines. It is influenced by leadership.

 

7. What is double-loop learning? What is the OODA Loop? Provide examples of how you can use it in health care administration.
   1. Double-Loop learning – occurs when problem solvers attempt to close the gap between desire and actual states of affairs by questioning and modifying those organization’s policies, plans, values, and rules that frame organization problems and guide organization actions. OODA Loop – is the cycle observe–orient–decide–act, developed by military strategist and United States Air Force Colonel John Boyd. Examples: In healthcare, physicians have their own worldview or OODA loop. They observe patients, orient their differential, decide on a diagnosis and treatment, and then act on that treatment and observe their results, trying something else if unsuccessful. More experienced or better clinicians have very well-developed, almost algorithmic, OODA loops. They also are functioning in their environment where they have very specific, well-developed skills to assess when something is amiss – patient flow, quietness, absence of something as opposed to glaring signs

 

8. What is the difference between single-loop learning and double-loop learning? How are they related to adaptive learning and generative learning?
   1. Single loop – is a simple error-and-correction process where as double-loop is a complex questioning and modifying process. Single-loop promotes “adaptive learning” Double-loop promotes generative learning

 

9. From what you have seen so far, how does this (adaptive and generative learning — as well as single and double-loop learning) relate to Swarm Learning?
   1. All of these learning methods have the same goal. To make the system as a whole, better than it was before. They all look at the betterment process thru trails and process changes. They tweak the system to make it run more effectively.

 

10. What is emergence? Why is important? Provide examples.
    1. Emergence – When organizations operate at the edge of chaos, new ideas products, practices, and relationships can spontaneously emerge that are neither predicted nor anticipated by participants or observers. It is important because it promotes innovation and adaptability. Example – 1. Hurricanes emerge from mutual positive feedback between wind, humidity, evaporation of warm surface waters and Coriolis effects. 2. In a flock of starlings, the behavior of the flock emerges from the desire of the individual birds to avoid collisions while staying close to neighbors

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