Imran, Castillo, Diaz, Vieweg. Processing Social Media Messages in Mass Emergency: A Survey

  1. Provide the citation and attach a pdf of the article (10 pts) Pro Tip: You can use ZotZero, but check the output against the APA Style online guidelines

IMRAN, M., CASTILLO, C., DIAZ, F., & VIEWEG, S. (2015). Processing Social Media Messages in Mass Emergency: A Survey. ACM Computing Surveys47(4), 67:1-67:38. https://doi-org.ezproxy.fhsu.edu/10.1145/2771588
 

  1. What is the abstract of the article?  (10 pts)  Tips: This is usually a 200 word or less article summary. The abstract is your only cut and paste answer.

Social media platforms provide active communication channels during mass convergence and emergency events such as disasters caused by natural hazards. As a result, first responders, decision makers, and the public can use this information to gain insight into the situation as it unfolds. In particular, many social media messages communicated during emergencies convey timely, actionable information. Processing social media messages to obtain such information, however, involves solving multiple challenges including: parsing brief and informal messages, handling information overload, and prioritizing different types of information found in messages. These challenges can be mapped to classical information processing operations such as filtering, classifying, ranking, aggregating, extracting, and summarizing. We survey the state of the art regarding computational methods to process social media messages and highlight both their contributions and shortcomings. In addition, we examine their particularities, and methodically examine a series of key subproblems ranging from the detection of events to the creation of actionable and useful summaries. Research thus far has, to a large extent, produced methods to extract situational awareness information from social media. In this survey, we cover these various approaches, and highlight their benefits and shortcomings. We conclude with research challenges that go beyond situational awareness, and begin to look at supporting decision making and coordinating emergency-response actions.
 

  1. Was the study experimental or non-experimental? Explain, tell us what made that clear.  (10 pts)

The study was non-experimental. This was a collection of information on the subject.

  1. Was the research qualitative or quantitative? Again, explain. (10 pts)

The research is qualitative. The study is summary of the research the authors amassed regarding the use of social media in mass emergency situations.

  1. What was the population studied? (5 pts)

The population studied was the available methods to sift through mass emergency social media postings.

  1. What sample was used for this study? (5 pts)

The basis for the information gathered in this study is that social media postings during mass emergencies can provide information that enhances the emergency response.

  1. What was the method of measurement? (10 pts)
    • If the research was quantitative, was the measurement scale used, Nominal, Ordinal, Interval, or Ratio?
    • If the research was qualitative, what data was collected?

The data collected for this study was data science methods to find pertinent information for emergency response.

  1. What was the method of analysis? (10 pts)
    • If the research was quantitative, what statistical tools were used to analyze the data?
    • If the research was qualitative, in what manner was the data analyzed?

The data was analyzed in the manner of finding important means of data aggregation and sorting for data scientists

  1. What was the conclusion of the study? (10 pts)

The conclusion of the study was that the means of data collection are vast but the use of this information is still being developed and is not widely adopted by organizations.

  1.  Why is this study useful to you? Explain in detail. (10 pts)

Yes. I have interest in data science and the use of such information. I find emergency responses on social media very interesting. I can recall bombings that have taken place and it was first leaked by witnesses on social media. The news outlets then respond to this and get more information.

  1. What would be the next logical step in extending this study? (10 pts)

The next logical step in extending this study would be a reevaluation of emergency social media use in 2021. Additionally, the moderation of mass emergency information on social media can also be explored. I’m recalling COVID tweets that have warnings about the claims perhaps being misleading.EmergencysocialmediaContentServer.asp

0 thoughts on “Imran, Castillo, Diaz, Vieweg. Processing Social Media Messages in Mass Emergency: A Survey

  1. I also find them interesting and how it seems especially celebrities can reach their fans on a whole other level. Just recently Matthew McConaughey and his wife had posted about finding disaster relief for the people of Texas on their social media platforms.
    It reached thousands if not millions of people.
    The only downside I would say to this is sometimes celebrities could post something that isn’t necessarily good and people don’t want to really read what is actually going on in the world. They just care that a celebrity is posting it.
    Overall though, I do think it is sometimes good that celebrities get their fans involved. Otherwise, younger people may or may not get involved in the news.

  2. Do you think they did something particularly well in the review?
    I think your answers are short and to the point. Some people can write a whole page on just one answer. That can be hard to read and no one wants that. However, I will say this it might be beneficial to add a little more to the answers. An example would be the question if it were qualitative or quantitative, which was a little short for me. A little more explanation would give it a little more understanding. However, I did like the short and to-the-point answers. You saved me from doing lots of reading. Remarkably interesting how first responders would use social to help get things rolling in emergencies. Do you think this something that government officials should use?

  3. This is an interesting concept that, frankly, I have never really thought of. So many people spend so much time on social media these days and they are often times eye witnesses to such natural disasters and emergencies, I think it only fitting that first responders could and should make use of such a resource. I do see the challenge, though, of so much information being present? How do you sort through it efficiently? After all, time is of the essence. I was a little unclear by your answer on the population of the study. Perhaps if you clarified the methods in your answer, I might better understand the nature of sifting through the information and which method is most efficient. Further, you mention that the data collected was data science methods used to find pertinent information for emergency responders. Again, I come back to the same question as before, what are those methods? While your answers are short and concise, the lake a sufficient amount of clarity. I agree that this should be a study that is continued and that it would be advantageous to apply it to a first responders system cadre of resources. Any and all real time information can be and asset in an emergency situation.

  4. Good day jjrobins. You picked a great peer review article. Many social media outlets that provide this type of information are very useful but only when the reported content is creditable which to many people believe anything they read without checking multiple sources. I also believe many of creditable sources report on specific content that Government agencies control and only allow certain content that they deem as not being of national security. I wished they’re were more outlets that released this type of content the Government doesn’t wish to release just to put a spotlight on things that are illegal that the public has a right to know about.

  5. I really liked the subject you chose, but I would have liked more information about “In this survey, we cover these various approaches, and highlight their benefits and shortcomings. We conclude with research challenges that go beyond situational awareness, and begin to look at supporting decision making and coordinating emergency-response actions.” that is mentioned in the Abstract. What benefits were found, and what did they suggest for supporting decision making and coordinating emergency-response actions? I’ve taken certification coursed in post-disaster rescue and restoration procedures and one of the biggest issues is always dealing with the citizens affected, and one of the biggest problems is finding a fast and comprehensive manner to get information out. While various methods are used via radio, television, and cellular communication, it hasn’t reached a point of codification across the country, and is hit-and-miss at a local level. I think that I would have liked to seen a bit more detail about these points.

Leave a Reply

Your email address will not be published. Required fields are marked *