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Implementing “UDL Principle I – Provide multiple means of representation” is to present the course content in multiple formats. As learners process information from both auditory and visual channels, online instructors can use multimedia and chuncked information to help all students learn. This presentation is using “before & after” examples to show the potential problems in some representation of the content in online courses, and how to use UDL Principle I to improve the content presentation.